7jebd Privacy Policy
Your personal information is our top priority. This policy describes in detail how 7jebd collects, stores, and protects your data.
Table of Contents
1. Introduction & Scope of Policy
7jebd is an online gaming platform that provides live casino, sports betting, and slot games for players in Bangladesh. This Privacy Policy ("Policy") defines what personal information 7jebd collects about you while you use the website and its related services, how that information is used, and how it is kept secure.
This policy applies to all 7jebd users — players who register an account, guest browsers, and anyone who contacts us. By creating an account on 7jebd or using our platform, you are considered to have automatically accepted the terms of this policy.
Protecting your personal information is an important responsibility for us. We never sell your personal information to third parties without your consent.
This policy should be read together with 7jebd's Terms & Conditions and Responsible Gaming Policy. Those documents contain the rules for using your account and information related to responsible gaming.
2. What Information We Collect
We collect various types of information to provide you with a safe, fair, and personalized gaming experience. The information collected is divided into the following categories:
2.1 Identity Information
Your full name, date of birth, nationality, and information required for identity verification.
Your email address, mobile number, and residential address (where applicable).
Your username, password (in encrypted form), and account preferences.
Payment method details such as your bKash, Nagad, Rocket, or Upay number and transaction history.
2.2 Usage Information
- Gaming activity and betting history
- Deposit and withdrawal transaction records
- Time spent on the platform and session data
- Preferred game categories and search history
- Promotion and bonus usage information
2.3 Technical Information
- IP address and geographic location (up to country/region level)
- Device type, operating system, and browser information
- Cookie identifiers and session tokens
- Traffic source (referral URL, ad code)
- Login time, logout time, and platform usage patterns
3. How We Collect Information
7jebd collects your information through the following methods:
3.1 Directly from You
When you open an account on 7jebd, verify your identity, make a deposit or withdrawal, contact customer support, or take part in a survey, you voluntarily provide us with information. This information is stored directly in our systems.
3.2 Automatically
When you use our website, our servers automatically collect technical information. This includes your IP address, browser type, your navigation path on the platform, and gaming activity. This data is used to ensure the security and performance of our platform.
3.3 Through Payment Processors
When financial transactions are completed through bKash, Nagad, Rocket, and Upay, these mobile financial service providers share transaction-related information with us. They process your payment details, and only transaction confirmation information comes into our system.
We never store your full payment PIN or password. All financial information is protected through industry-standard encryption.
4. Purpose of Using Information
7jebd uses collected information only for legitimate and specific purposes. We process your information for the following reasons:
4.1 Service Delivery & Operations
- Creating, verifying, and managing your account
- Processing gameplay, deposits, and withdrawals
- Providing bonuses and promotions and tracking wagering
- Providing customer service and support
- Resolving your complaints and requests
4.2 Security & Compliance
- Detecting and preventing fraud, money laundering, and suspicious activity
- Verifying account holder identity and confirming age
- Enforcing our Terms & Conditions and Responsible Gaming Policy
- Meeting legal obligations and responding to requests from authorities
4.3 Service Improvement
- Improving platform performance and user experience
- Recommending games and offers based on your preferences
- Identifying and resolving technical issues
- Testing and launching new games and features
4.4 Communications
- Sending important account and transaction notifications
- Informing you of security alerts and policy changes
- Sending promotional messages based on your consent
- Inviting you to customer satisfaction surveys
5. Data Storage & Security
7jebd follows industry-standard technology and practices to protect your personal information. Our security framework includes the following measures:
All data transfers on our website are secured through SSL/TLS encryption, which keeps information safe between your browser and our servers.
Your information is stored in encrypted databases with strict access controls in place. Only authorized staff can access information on a need-to-know basis.
Our systems are under 24/7 security monitoring. Any suspicious activity is automatically detected and investigated.
All our staff receive regular training on the importance of data protection and are bound by confidentiality agreements.
5.1 Data Retention Period
We retain your personal information for as long as your account is active or as needed to provide our services, meet legal obligations, and resolve disputes. Even after your account is closed, certain financial and identity-related information may be retained for a specified period as required by applicable law.
5.2 Response to a Data Breach
If a security breach occurs that may affect your personal information, we will promptly take steps to protect affected users and notify you in a timely manner where applicable.
6. Sharing Information with Third Parties
7jebd does not sell your personal information. However, sharing information may be necessary in certain specific situations to operate our services:
6.1 Service Provider Partners
We work with trusted third parties who provide technology, payment processing, security verification, and customer service on our behalf. These partners can only access the information needed to complete their assigned tasks and are bound by strict confidentiality agreements.
6.2 Game Providers
Our platform uses software from game developers such as Pragmatic Play, Evolution Gaming, Spribe, PG Soft, and JILI. Minimum data required to run games (such as user ID and game session information) may be shared with these providers.
6.3 Payment Processors
Financial information required to complete transactions through bKash, Nagad, Rocket, and Upay is shared with these mobile financial service providers. This data processing is also governed by the respective provider's own privacy policy.
6.4 Legal Requirements
We may be required to disclose information as part of our legal obligations in response to a court order, legal process, or a valid request from a government authority. In such cases, we provide only the minimum information legally required.
We never sell or rent your personal information to advertisers or data brokers.
7. Cookies & Tracking Technologies
7jebd uses cookies and similar technologies to improve your browsing experience and ensure the security of the platform.
7.1 Types of Cookies
- Essential Cookies: Required for maintaining login sessions, security verification, and the basic functioning of the platform.
- Functional Cookies: Remember your language preference, game settings, and other personalized choices.
- Analytics Cookies: Help us understand which parts of our platform are used most and improve our services.
7.2 Cookie Controls
You can control or delete cookies through your browser settings. However, disabling essential cookies may cause some important platform features to stop working correctly, including login and payment functions.
8. Your Rights & Choices
As a 7jebd user, you have the following rights regarding your personal information:
You can request to know what information we hold about you.
If any of your personal information is incorrect, you can request that it be corrected.
You can request deletion of your data in certain circumstances, though this may not apply where legal obligations exist.
You can object to or request restriction of the processing of your data for specific purposes.
8.1 Unsubscribe from Marketing Communications
You can stop receiving promotional emails or messages at any time. This can be done by using the unsubscribe link in an email or by contacting us directly at [email protected]. However, important notifications related to your account and transactions will always be sent.
8.2 How to Submit a Request
To exercise your rights, send an email to [email protected] or contact us via our 24/7 live chat. After verifying your identity, we will respond to your request as quickly as possible.
9. Protection of Minors' Data
7jebd is for persons aged 21 and above only. We do not knowingly collect any information from minors. Age verification during account registration is mandatory.
If we learn that a minor has created an account, we will immediately close that account and delete the associated data. Parents or legal guardians who become aware of a minor's account are requested to contact us at [email protected].
For persons aged 21 and above only. Age verification is a mandatory part of 7jebd's policy. To learn more about responsible gaming, visit our Responsible Gaming page.
10. Changes to This Policy
7jebd may update this privacy policy from time to time. This policy may be revised in response to changes in our services, adoption of new technologies, or legal requirements.
If any significant changes are made, we will send a notification to your registered email address or display a clear notice on the platform. Continued use of 7jebd after changes have been made will be considered acceptance of the updated policy.
The "Last Updated" date at the top of this page always indicates the date of the most recent revision. We recommend that you review this policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, do not hesitate to contact us. The 7jebd customer support team is always ready to assist you.
Contact Us
Our support team is ready to help with any privacy-related questions. We provide assistance in both Bengali and English.
Live Chat Support
Speak with us directly via our live chat. Support is available 24/7 in Bengali and English.
Email Support
For privacy-related requests and questions, email us:
[email protected]
For more information, visit our FAQ page or read our Terms and Conditions. To learn about responsible gaming, visit our Responsible Gaming page.